Using the Voicemail System

First time enrollment from your work Phone

• Press the Message button (looks like an envelope or a cassette tape)

• Enter your default PIN and then the # button

• Follow the prompts, you will:

  • Record your name

  • Record a personal greeting

  • Change your PIN (must be at least 4 characters - cannot be repetitive such as 1234 or 1221)

Keep following the prompts until prompted that all changes are complete

First time enrollment from off Campus

• Dial 269-927-1000

• When the Call Tree says “If you know the 4 digit extension of the person you’re trying to reach”, press * followed by your extension and then the # button

• Enter your default PIN and then the # button

• Follow the prompts, you will:

  • Record your name

  • Record a personal greeting

  • Change your PIN (must be at least 4 characters - cannot be repetitive such as 1234 or 1221)

Keep following the prompts until prompted that all changes are complete

Check messages from your Phone

• Press the Message button (looks like an envelope or a cassette tape)

• Enter your PIN and then the # button

  • To repeat the message, press 1

  • To save the message, press 2

  • To delete the message, press 3

  • To reply to the message, press 4

  • To forward the message, press 5

When finished, just hang up

Check messages from off Campus

• Dial 269-927-1000

• When the Call Tree says “If you know the 4 digit extension of the person you’re trying to reach”, press * followed by your extension and then the # button

• Enter your PIN and then the # button

  • To repeat the message, press 1

  • To save the message, press 2

  • To delete the message, press 3

  • To reply to the message, press 4

  • To forward the message, press 5

When finished, just hang up

Check messages from someone else’s Cisco Phone

• Press the Message button (looks like an envelope or a cassette tape)

• When the Voicemail system says “enter your PIN followed by #”, press * followed by your extension and then the # button

• Enter your PIN and then the # button

  • To repeat the message, press 1

  • To save the message, press 2

  • To delete the message, press 3

  • To reply to the message, press 4

  • To forward the message, press 5

When finished, just hang up

Check messages through your e-mail

• A voice recording will show up as an audio file attachment in your mailbox

• You are able to listen, delete and forward your voicemails through the e-mail system. If you delete a “voicemail” through the e-mail system, it will be deleted in your voicemail box and vice versa

• If you mark a voicemail as read in the email system, it will turn off the message waiting indicator on your phone