Using the Voicemail System

First time enrollment from your work Phone

  • Press the Message button (looks like an envelope or a cassette tape)

  • Enter your default PIN and then the # button

  • Follow the prompts, you will:

    • Record your name

    • Record a personal greeting

    • Change your PIN (must be at least 4 characters - cannot be repetitive such as 1234 or 1221)

Keep following the prompts until prompted that all changes are complete

 

First time enrollment from off Campus

  • Dial 269-927-1000

  • When the Call Tree says “If you know the 4 digit extension of the person you’re trying to reach”, press * followed by your extension and then the # button

  • Enter your default PIN and then the # button

  • Follow the prompts, you will:

    • Record your name

    • Record a personal greeting

    • Change your PIN (must be at least 4 characters - cannot be repetitive such as 1234 or 1221)

Keep following the prompts until prompted that all changes are complete

 

Check messages from your Phone

  • Press the Message button (looks like an envelope or a cassette tape)

  • Enter your PIN and then the # button

    • To repeat the message, press 1

    • To save the message, press 2

    • To delete the message, press 3

    • To reply to the message, press 4

    • To forward the message, press 5

When finished, just hang up

 

Check messages from off Campus

  • Dial 269-927-1000

  • When the Call Tree says “If you know the 4 digit extension of the person you’re trying to reach”, press * followed by your extension and then the # button

  • Enter your PIN and then the # button

    • To repeat the message, press 1

    • To save the message, press 2

    • To delete the message, press 3

    • To reply to the message, press 4

    • To forward the message, press 5

When finished, just hang up

 

Check messages from someone else’s Cisco Phone

  • Press the Message button (looks like an envelope or a cassette tape)

  • When the Voicemail system says “enter your PIN followed by #”, press * followed by your extension and then the # button

  • Enter your PIN and then the # button

    • To repeat the message, press 1

    • To save the message, press 2

    • To delete the message, press 3

    • To reply to the message, press 4

    • To forward the message, press 5

When finished, just hang up

 

Check messages through your e-mail

  • A voice recording will show up as an audio file attachment in your mailbox

  • You are able to listen, delete and forward your voicemails through the e-mail system. If you delete a “voicemail” through the e-mail system, it will be deleted in your voicemail box and vice versa

  • If you mark a voicemail as read in the email system, it will turn off the message waiting indicator on your phone

Office Hours Room C229: Monday-Friday 8:00 am - 5:00 pm | Call us 269-927-8189