LMC uses MFA for some accounts as an extra layer of protection. If MFA is on for your account, you are asked to enter a code from a text message, Email, or authenticator app. Upon login, your session will be remembered for 30 days, after which you will be asked to authenticate again. Please note, if you log into different devices or different browsers within a single device, each of those logins is counted as a session.

Why use MFA?

While attackers can try to guess your password, even if they know your password they would still need access to your second device to authenticate. It is difficult to pull off this kind of attack, because they would need physical access to your phone or other token, or they would need you to tell them your pin.

How do I Enroll my Device in MFA?

To begin, you can download and install the DUO Mobile app to your mobile device.

Point your mobile device camera at the appropriate QR code below to download the app

Note: The barcodes below are used for downloading the app on your mobile device.

For iOS devices:

For Android Devices:

To enroll your device (iOS, Android, etc.) in MFA, you will be prompted to enroll upon your first login once MFA is enabled.

1: enter your cellular number 

2: choose to install the DUO mobile app if you haven’t already: 

3: open the app 

4: click the + button 

5: Scan the barcode 

Types of MFA

Text Message Based MFA


Typical steps:

  1. Sign in with your normal username and passwords

  2. You will be prompted for a pin that has been texted to your cell phone

  3. Enter the pin from your cell phone to login

App Based MFA


Typical steps:

  1. Sign in with your normal username and passwords

  2. You will receive a Push Notification on your mobile device from the DUO app

  3. Enter the pin provided from the app to login

Token Based MFA (*limited availability)


Typical steps:

  1. Sign in with your normal username and passwords

  2. You will be prompted for a pin that is on a fob or other token generating device

  3. Enter the pin from the token to login

FAQs