{"xsrfToken":"bcbc2c0b6ade3ad5cdf060ceb29008e9df289860_lout","branding":{"id":"3","key":"mar","name":"Marketing","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/20","theme":{"headerBGColor":"#e21b25","headerLinkColor":"#ffffff","headerLinkHoverColor":"#7d151a","headerLinkHoverBGColor":"#7d151a","headerBadgeColor":"#7d151a"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/1bd046cb-c57f-47ea-9f05-3a48326596c0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMDZhNWEyNy0zMTg0LTQ5MmItODA0Mi02M2M3ODhiOTM2ZmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFiZDA0NmNiLWM1N2YtNDdlYS05ZjA1LTNhNDgzMjY1OTZjMCI6WyJyZWFkIl19LCJleHAiOjE3MzQ4ODEzNjYsIm5iZiI6MTczNDg4MDc2Nn0.F4ghdbJ_ACV5fwzQ82KT_6GewGak4BEblGh9g84ZpYk&client=e06a5a27-3184-492b-8042-63c788b936fd&mode=fit","logoId":"1bd046cb-c57f-47ea-9f05-3a48326596c0","isLogoAvailable":true,"helpCenterTitle":"Welcome to the LMC Service Center","sharedPortalName":"Service Center","userInitialAnnouncementHeader":"Welcome to the LMC Service Center","userInitialAnnouncementMessageWiki":"<p>Choose the appropriate service desk below to submit your request.</p>","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"en-US":{"helpCenterTitle":"Welcome to the LMC Service Center","sharedPortalName":"Service Center","announcementHeader":"Welcome to the LMC Service Center","announcementMessage":"Choose the appropriate service desk below to submit your request.","localeDisplayName":"English (United States)"},"no-NO":{"localeDisplayName":"Norwegian (Norway)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"is-IS":{"localeDisplayName":"Icelandic (Iceland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"},"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"localeDisplayName":"German (Germany)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"it-IT":{"localeDisplayName":"Italian (Italy)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"ro-RO":{"localeDisplayName":"Romanian (Romania)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"vi-VN":{"localeDisplayName":"Vietnamese (Vietnam)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ccbf81c2-aa4d-49d4-8d69-dce07a1d45d5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMDZhNWEyNy0zMTg0LTQ5MmItODA0Mi02M2M3ODhiOTM2ZmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNjYmY4MWMyLWFhNGQtNDlkNC04ZDY5LWRjZTA3YTFkNDVkNSI6WyJyZWFkIl19LCJleHAiOjE3MzQ4ODEzNjYsIm5iZiI6MTczNDg4MDc2Nn0.0AeB_HyY9qKyc6OP4353Uoq2W4ZUwr-zpEJRHsLU9x8&client=e06a5a27-3184-492b-8042-63c788b936fd&height=300&mode=fit","bannerMediaApiFileId":"ccbf81c2-aa4d-49d4-8d69-dce07a1d45d5","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"mar","projectId":12224,"serviceDeskId":3,"name":"Marketing","description":"<p>Submit a request for Marketing services.</p>\n<p>When making a request, please see the production timelines <a href=\"https://lakemichigancollege.sharepoint.com/Marketing/SitePages/Promotion-How-To.aspx\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a>.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"128","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":12151,"iconUrl":"https://lakemichigan.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12151","groups":[24],"key":""},{"id":"172","name":"Headshot Request","descriptionHtml":"","callToAction":"Headshot Request","introHtml":"","icon":12175,"iconUrl":"https://lakemichigan.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12175","groups":[24],"key":""},{"id":"173","name":"QR Code Request","descriptionHtml":"<p>Supply the landing page, date and name of publication, and advertising content to receive a trackable qr code.</p>","callToAction":"QR Code Request","introHtml":"<p>Request a trackable qr code for a print publication or for use on the internal monitors to drive people to a webpage.</p>","icon":12210,"iconUrl":"https://lakemichigan.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12210","groups":[24],"key":""},{"id":"171","name":"Submit a Request","descriptionHtml":"","callToAction":"Submit a Request","introHtml":"<p>Request Submission</p>","icon":12200,"iconUrl":"https://lakemichigan.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12200","groups":[24],"key":""},{"id":"129","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":12152,"iconUrl":"https://lakemichigan.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12152","groups":[],"key":""}],"reqGroups":[{"id":24,"name":"General"}],"orderMapping":{"24":[171,172,173,128]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a6f88310-85a6-32fd-84cc-4f0523298c12","appLinkName":"System Confluence","appLinkUrl":"https://lakemichigan.atlassian.net/wiki","spaceKey":"MAR","spaceName":"Marketing","spaceUrl":"https://lakemichigan.atlassian.net/wiki/spaces/MAR","isServer":false},"labels":[],"projectKey":"MAR","serviceDeskId":3,"kbLinkDomainURLs":["https://lakemichigan.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MAR","userLanguageHeader":"Production timelines","userLanguageMessageWiki":"<p>When making a request, please see the production timelines <a href=\"https://lakemichigancollege.sharepoint.com/Marketing/SitePages/Promotion-How-To.aspx\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">here </a></p>","defaultLanguageHeader":"Production timelines","defaultLanguageMessage":"When making a request, please see the production timelines [here | https://lakemichigancollege.sharepoint.com/Marketing/SitePages/Promotion-How-To.aspx]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMDZhNWEyNy0zMTg0LTQ5MmItODA0Mi02M2M3ODhiOTM2ZmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEyMjI0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4ODE5NjYsIm5iZiI6MTczNDg4MDc2Nn0.-v6BMIPsGI1yk5kqdTdzc4V23jNbbcFOMuOEU2kK7Lo","targetCollection":"upload-project-12224","endpointUrl":"https://api.media.atlassian.com","clientId":"e06a5a27-3184-492b-8042-63c788b936fd","tokenDurationInMins":20}},"reqCreate":{"id":171,"projectId":12224,"form":{"name":"Submit a Request","descriptionHtml":"","callToAction":"Submit a Request","intro":"<p>Request Submission</p>","instructions":"","icon":12200,"iconUrl":"https://lakemichigan.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12200","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Project Title","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/171","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/171","calendarParams":{"firstDay":0,"date":"2024-12-22T10:19:26-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a6f88310-85a6-32fd-84cc-4f0523298c12","appLinkName":"System Confluence","appLinkUrl":"https://lakemichigan.atlassian.net/wiki","spaceKey":"MAR","spaceName":"Marketing","spaceUrl":"https://lakemichigan.atlassian.net/wiki/spaces/MAR","isServer":false},"labels":[],"projectKey":"MAR","serviceDeskId":3,"kbLinkDomainURLs":["https://lakemichigan.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMDZhNWEyNy0zMTg0LTQ5MmItODA0Mi02M2M3ODhiOTM2ZmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEyMjI0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4ODE5NjYsIm5iZiI6MTczNDg4MDc2Nn0.-v6BMIPsGI1yk5kqdTdzc4V23jNbbcFOMuOEU2kK7Lo","targetCollection":"upload-project-12224","endpointUrl":"https://api.media.atlassian.com","clientId":"e06a5a27-3184-492b-8042-63c788b936fd","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":1,"updated":"2024-11-15T14:52:34.260877040Z","publish":{"jira":{"issueRequestTypeIds":[171],"newIssueIssueTypeIds":[],"newIssueRequestTypeIds":[171],"submitOnCreate":false,"validateOnCreate":false},"portal":{"portalRequestTypeIds":[171],"submitOnCreate":false,"validateOnCreate":false}},"design":{"settings":{"templateId":1,"name":"General Request","submit":{"lock":false,"pdf":true},"language":"en_US","templateFormUuid":"284622e9-3328-4139-b30d-9fd78cc6c726"},"layout":[{"version":1,"type":"doc","content":[]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":10},"layout":"default","localId":"d098dcdc-6702-4c46-84d4-d202d0dbcd66"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"b9462bd3-718a-4bdc-b559-771fcc257a9f"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"9334055e-fd76-4f6c-9147-c115a89f27d5"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":5},"layout":"default","localId":"ed414cf4-fec4-4b64-b29b-bf0de37e506e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"82a4cb80-a854-45dd-8bf2-f785863bdbc5"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":13},"layout":"default","localId":"1c1a6e6a-800f-4dc1-84b1-2fe82bc7e5a9"}},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"562a68e8-709e-4a49-af3e-76c918ef65eb"},"content":[{"type":"text","text":"Prior to submitting your request, please review the production timelines "},{"type":"text","text":"here","marks":[{"type":"link","attrs":{"href":"https://lakemichigancollege.sharepoint.com/Marketing/SitePages/Promotion-How-To.aspx"}},{"type":"underline"}]},{"type":"text","text":" verify that the request meets those guidelines. "}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":12},"layout":"default","localId":"fade2d9b-6e4d-46a0-941d-4d75a9fec11c"}}]}],"conditions":{},"sections":{"1":{"name":"Marketing Form","conditions":[]},"2":{"conditions":[]}},"questions":{"12":{"type":"cm","label":"Acknowledgement of Production Timelines","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"I have reviewed the production timelines and I verify that my request meets those guidelines.","other":false}],"questionKey":""},"13":{"type":"pg","label":"Any other information we could use? ","description":"Consider your target audience, budget, a webpage, last revision, goal","validation":{"rq":false},"choices":[],"questionKey":""},"5":{"type":"tl","label":"URL","description":"Please add a url if you are requesting edits to a webpage","validation":{"rq":false},"choices":[],"questionKey":""},"10":{"type":"rt","label":"Project/Event Description","description":"Details, including who the project/event is geared toward","validation":{"rq":true},"choices":[],"questionKey":""},"1":{"type":"cs","label":"Division Head/Dean","description":"Please select your Division Head or Dean.","validation":{"rq":true},"choices":[{"id":"15","label":"Al Pscholka","other":false},{"id":"13","label":"Cam Herth","other":false},{"id":"11","label":"Charles Masters (Facilities)","other":false},{"id":"14","label":"David Kreuger","other":false},{"id":"1","label":"Doug Schaffer","other":false},{"id":"2","label":"Kelli Hahn","other":false},{"id":"6","label":"Ken Flowers","other":false},{"id":"12","label":"Kris Zook","other":false},{"id":"5","label":"Latoya Mason","other":false},{"id":"10","label":"Melissa Emery","other":false},{"id":"8","label":"Trevor Kubatzke","other":false}],"questionKey":""},"2":{"type":"pg","label":"Due Date","description":"Production Timelines at https://lakemichigancollege.sharepoint.com/Marketing/SitePages/Promotion-How-To.aspx","validation":{"rq":true},"choices":[],"questionKey":""},"3":{"type":"pg","label":"Any other information we could use? ","description":"Consider your target audience, budget, a webpage, last revision, goal","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"284622e9-3328-4139-b30d-9fd78cc6c726"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":1,"updated":"2024-11-15T14:52:34.260877040Z","publish":{"jira":{"issueRequestTypeIds":[171],"newIssueIssueTypeIds":[],"newIssueRequestTypeIds":[171],"submitOnCreate":false,"validateOnCreate":false},"portal":{"portalRequestTypeIds":[171],"submitOnCreate":false,"validateOnCreate":false}},"design":{"settings":{"templateId":1,"name":"General Request","submit":{"lock":false,"pdf":true},"language":"en_US","templateFormUuid":"284622e9-3328-4139-b30d-9fd78cc6c726"},"layout":[{"version":1,"type":"doc","content":[]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":10},"layout":"default","localId":"d098dcdc-6702-4c46-84d4-d202d0dbcd66"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"b9462bd3-718a-4bdc-b559-771fcc257a9f"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"9334055e-fd76-4f6c-9147-c115a89f27d5"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":5},"layout":"default","localId":"ed414cf4-fec4-4b64-b29b-bf0de37e506e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"82a4cb80-a854-45dd-8bf2-f785863bdbc5"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":13},"layout":"default","localId":"1c1a6e6a-800f-4dc1-84b1-2fe82bc7e5a9"}},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","attrs":{"localId":"562a68e8-709e-4a49-af3e-76c918ef65eb"},"content":[{"type":"text","text":"Prior to submitting your request, please review the production timelines "},{"type":"text","text":"here","marks":[{"type":"link","attrs":{"href":"https://lakemichigancollege.sharepoint.com/Marketing/SitePages/Promotion-How-To.aspx"}},{"type":"underline"}]},{"type":"text","text":" verify that the request meets those guidelines. "}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":12},"layout":"default","localId":"fade2d9b-6e4d-46a0-941d-4d75a9fec11c"}}]}],"conditions":{},"sections":{"1":{"name":"Marketing Form","conditions":[]},"2":{"conditions":[]}},"questions":{"12":{"type":"cm","label":"Acknowledgement of Production Timelines","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"I have reviewed the production timelines and I verify that my request meets those guidelines.","other":false}],"questionKey":""},"13":{"type":"pg","label":"Any other information we could use? ","description":"Consider your target audience, budget, a webpage, last revision, goal","validation":{"rq":false},"choices":[],"questionKey":""},"5":{"type":"tl","label":"URL","description":"Please add a url if you are requesting edits to a webpage","validation":{"rq":false},"choices":[],"questionKey":""},"10":{"type":"rt","label":"Project/Event Description","description":"Details, including who the project/event is geared toward","validation":{"rq":true},"choices":[],"questionKey":""},"1":{"type":"cs","label":"Division Head/Dean","description":"Please select your Division Head or Dean.","validation":{"rq":true},"choices":[{"id":"15","label":"Al Pscholka","other":false},{"id":"13","label":"Cam Herth","other":false},{"id":"11","label":"Charles Masters (Facilities)","other":false},{"id":"14","label":"David Kreuger","other":false},{"id":"1","label":"Doug Schaffer","other":false},{"id":"2","label":"Kelli Hahn","other":false},{"id":"6","label":"Ken Flowers","other":false},{"id":"12","label":"Kris Zook","other":false},{"id":"5","label":"Latoya Mason","other":false},{"id":"10","label":"Melissa Emery","other":false},{"id":"8","label":"Trevor Kubatzke","other":false}],"questionKey":""},"2":{"type":"pg","label":"Due Date","description":"Production Timelines at https://lakemichigancollege.sharepoint.com/Marketing/SitePages/Promotion-How-To.aspx","validation":{"rq":true},"choices":[],"questionKey":""},"3":{"type":"pg","label":"Any other information we could use? ","description":"Consider your target audience, budget, a webpage, last revision, goal","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"284622e9-3328-4139-b30d-9fd78cc6c726"},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}